Heather Jones
Heather Jones

Heather Jones

Heather Jones is the owner of Strategic Emergency Education. She enjoys being a business owner, mother and creator.

Her passion is being able to create programs and work with clients around emergency education needs. Living and growing up in the gorgeous area of Whidbey Island she has a strong sense of community. She enjoys hiking, outdoor activities, spending time with her son & dogs and working on the business.

To date she has experience in emergency consulting, planning, designing and facilitating tabletop exercises and large-scale drills, creating programs to train emergency preparedness, human resources assistant, search and rescue certified technician, search and rescue public relations officer, ambulance dispatcher, training center coordinator, and much more.

She has years of Emergency Medical Services (EMS) experience as an Emergency Room technician, Emergency Medical Technician (EMT), EMS instructor, CPR and Basic Life Support instructor.

Our Talented Instructors

Zach Carroll

A Skagit County import from the Stanwood/Camano area Zach works as a Sedro-Woolley police officer, active shooter instructor and gang officer.

As an outdoor fanatic, Zach is most likely to chase suspects through blackberries and into swamps with his “boy scout level preparedness and evolved stinging nettle immunity”. This Western Washington University graduate holds ones ability to continue to learn and adapt as his mantra for living and teaching. Even with Zach being our youngest instructor you’d be hard pressed to find a more passionate advocate for safety through education.

SEE is excited to have Zach on our team! His education and determined drive are two of the reasons we have invited him to our team. We look forward to many trainings and smiles with Instructor Zach.

Sarah Herlickson

Sarah is a full time dispatcher at Northwest Ambulance. She has served 11 years as a volunteer firefighter and 16 years as an EMT. She recently became a First Aid/CPR instructor to be able to continue in helping and working with the community.

She was born in Sedro-Woolley and spent most of her life in Arlington. She since moved back to Sedro-Woolley in 2013. Sarah shares her life with her husband, spoiled Rottweiler Jellybean, two cats and her mini chicken farm. She has one amazing daughter and one amazing stepdaughter.

Sarah enjoys camping and traveling frequently throughout the year. For the past two years she and husband have been volunteering as medical aid for a marathon on the Great Wall of China. They have another trip planned for May 2019 to China.

Thomas Jefferson’s quote

“A candle loses nothing of itself in lighting another candle”

is one of her favorites.

She interprets the quote as; give what you have, there is always enough to share and walk by faith.

Sarah’s caring personality and medical expertise are two of the many reasons we have asked her to join our team. We are excited to welcome Sarah to our great team of instructors and look forward to seeing her smile in front of the class.

Bryan Hull

Bryan, a Skagit County native, comes to us with 10 years experience as a police officer, currently with Sedro-Woolley Police. He stays active as a Skagit County SWAT team member, active shooter instructor, and field training officer. He previously served as a detective and defensive tactics instructor.

If that isn’t enough irons in the fire, Bryan is also with the Air Force Reserve as a non-commissioned officer for over 11 years, where he currently works in public affairs. He holds a bachelor’s degree, three associates degrees and has a keen interest in emergency management.
Through all of this, he makes time for his lovely wife of more than 17 years, 3 fantastic kids and 2 dogs. He is an avid reader, hiker and loves to travel to exotic places.

Bryan’s favorite quote:

“Don’t only practice your art, but force your way into its secrets; for it and knowledge can raise men to the divine.” Ludwig Van Beethoven.

We are excited to welcome Bryan to our great team of instructors and look forward to developing classes with him. Bryan’s experience and engaging personality are two of the many reasons we asked him to join our team.

Ben Hagglund

We are pleased to have Ben as an instructor, because not only is he involved in law enforcement, but he also holds a Masters Degree in Political Science. Ben loves to hike, swim and go scuba diving. His favorite spot to dive is Molokini Crater. Ben stays active with his local church, spends time with his family and substitute teaches with local schools. His favorite quotes are anything that doesn’t get him in trouble when he talks.

Ben’s quest to pass his knowledge along to the community and his personable attitude are just two of the many reasons we have asked him to join the team. We look forward to having Ben instruct and assist with many of our programs.

Krista Madlung

Krista Madlung (Salinas) was born and raised in Skagit County and graduated from Mount Vernon High School.  She has one son who is currently serving in the Marine Corps.  She enjoys traveling and likes to share those tales on her blog.

Krista has two favorite quotes, “All of your fears are lies”, and “Everything happens for a reason”.   Both quotes remind her to live life fearlessly and authentically.

In her spare time, Krista volunteers with Skagit County Search and Rescue and the Critical Incident Stress Management (CISM) team (which provides psychological first aid to first responders).  She also enjoys spending time with her family, boyfriend and her many friends.

Krista has written Emergency Operations Plans for school districts and municipalities including planning, designing and facilitating tabletop exercises and large-scale drills to test those plans.  She has worked with local school districts on the reunification process and has incorporated the processes learned during drills conducted.

She most recently worked for Skagit County Emergency Management from 2005-2016.  While there she gained a multitude of training, education and real-world experiences that she has brought to SEE to best serve clients.  She has worked in the Emergency Operations Center during numerous floods, snowstorms, power outages, and the Skagit River bridge collapse. Acting as the Emergency Coordination Center Manager, Krista facilitated resources and assisted response agencies for the Break Free Refinery Protest and the Cascade Mall Active Shooter incident.