The nonprofit will receive an Emergency Operations Plan (EOP) tailored to their organization. The Plan will outline the expectations of staff, roles and responsibilities, internal and external communications plans, and training and sustainability plans.
The purpose of the plan is to identify and respond to incidents outlining the responsibilities and duties of the nonprofit and its employees and volunteers. Developing, maintaining, and exercising the plan empowers employees and volunteers in an incident to act quickly and knowledgeably.
Developing, maintaining, and exercising the EOP increases the non profits legal protection. Nonprofits without established incident management procedures have been found liable for their absence. While no set of policies rules out the potential for legal problems, establishing procedures and guidelines on the best professional practices provides a margin of protection against liability.
Hazard and Threat Assessment
The nonprofit will receive a hazard and threat assessment for all buildings. The assessment is a process to identify potential hazards and analyze what could happen if a hazard occurs.
Consultant(s) will walk thru each of the buildings making note of hazards or items that need to be addressed in the Emergency Operations Plan. This process assists the nonprofit to understand its risks and estimate capability requirements. The outputs of this process inform a variety of emergency management efforts. The nonprofit will be presented with a report of findings with improvement suggestions.
Training On The Plan
We provide training on what is your emergency operations plan. Participants can include staff that will be integral in the preparedness, response and recovery portions of the plan. Outside emergency responders may be invited to participate.
Evaluation of Media Presence
Your organization will receive an evaluation report regarding social media channels, frequency and quality of posts, who your audience is and how the nonprofit is reflected in social media. Social media is an underutilized tool that nonprofits can use to educate and communicate with customers. Discussion and suggestions of mainstream procedures to use as a common message will also be provided.
Phase 2 – Preparedness
Emergency Operations Center (EOC) Training
Training and/or Position Specific notebooks will be provided to the nonprofit to be used by staff during an EOC activation.
An Emergency Operations Center (EOC) is a physical location designed to support emergency response, business continuity and crisis communications activities. Staff will meet at the EOC to manage preparations for an impending event or manage the response to an ongoing incident. By gathering the decision makers together and supplying them with the most current information, better decisions can be made.
Training will be classroom and in field training
Incident Command Training
Strategic Emergency Education offers IS-100, IS-700, IS-200 and IS-800 classes. Each training is approximately one hour long. The overall course goal is to promote safety by familiarizing participants on how ICS principles can be applied in incidents. Training will be classroom only training.
Reuinification Training, Basic and Advanced
Basic reunification training will be an overview of how the reunification system works and may be sufficient for your organization. If you have additional needs, such as when your organization serves many people at your location, Advanced Reunification training can also be provided. The advanced training will teach team members how the reunification system works by conducting role playing exercises. Both trainings will be consistent with the reunification plan included in the emergency operations plan. Reunification is an essential component of crisis response to reunify families. A predetermined and practiced reunification process helps to ensure that reunification will not add to the anxiety and trauma of the crisis.
Emergency Response Team (ERT) Training
With Emergency Response Team Training (I and II) staff will learn the different functions of each role within an emergency response team. Training will consist of classroom and in field training. Emergency Response Teams will be critical in a large or mass casualty disaster. Since Emergency Services may be delayed or overwhelmed, your staff will become your on-site emergency response team. They will become the backbone of the initial rescue effort to save lives and begin the process of the recovery.
We develop, publicize, and facilitate planning meetings, being a liaison between municipalities and emergency response agencies and attending the event. These presentations will allow citizens to know what the nonprofit is doing to insure they are becoming more prepared for emergencies. It will also allow citizens to ask questions of the nonprofit, consultants and responders present.
Phase 3 – Response
Standalone Tabletop Exercises
The purpose of the tabletop exercises is to bring all the training together from the previous phases for all involved. It is impactful and empowering to be able to apply the knowledge in a discussion based format. As consultants, we facilitate the tabletop by involving staff, law enforcement agencies, fire departments, dispatch agencies, department of emergency management and ambulance services. These entities offer an invaluable source of knowledge towards their response protocols and actions upon arrival specific to each municipality. Staff will be able to discuss topics relating to the objective of the tabletop. This is also extremely helpful for the involved agencies to discuss response and actions of the business staff.
Many nonprofits choose to do an active shooter table top, however, the event could be any disaster or event of your choosing. The nonprofit will choose a “disaster” to develop a scenario around. Tabletop exercises are highly recommended for all staff involvement. It is a fantastic training tool for the staff to apply the knowledge collected during training to a discussion-based event.
Tabetop and Drill
Your organization will receive one tabletop that will be acted out in a large-scale drill. This will include as many staff as necessary. Prior to the tabletop the involved building of your choosing will receive a situation manual, commonly referred to as a sitman. This will illustrate the scenario that will be discussed at the tabletop and played out in the drill. As consultants, we will facilitate and invite all agencies listed above to planning meetings as well as the tabletop and drill.
The purpose of the large-scale drill is to bring all the training together and apply the actions all involved would perform. During the drill the non profit will set-up and run the Emergency Operations Center (EOC) as trained in previous phases.
Once the drill is resolved, an after action report (AAR) will be prepared and distributed to the non profit . This report will include objectives of the drill, who participated and lessons learned by all involved agencies and suggestions and comments from these agencies.
Phase 4 – Recovery & Mitigation
Updated Hazard and Threat Assessment with Improvement Plan
The nonprofit receives an updated hazard and threat assessment for all buildings. This involves review of the initial assessment report, changes in systems and review of all training conducted. A report with an improvement plan will be provided.
The nonprofit will receive plan updates to include lessons learned from training, tabletops, and drills.
The nonprofit will receive all documents generated each phase. These documents will be given to you electronically. All paper copies will be retained with the consultants for up to one year after contract completion.