SEE develops an Emergency Operations Plan (EOP) that outlines the expectations of staff, roles and responsibilities, direction and control systems, internal and external communications plans, training and sustainability plans, authority and references as defined by local, tribal, State, and Federal government mandates; common and specialized procedures; and specific hazard vulnerabilities and responses/recovery.
Developing, maintaining, and exercising the EOP increases the corporations legal protection. Corporations without established incident management procedures have been found liable for their absence. While no set of policies rules out the potential for legal problems, establishing procedures and guidelines on the best professional practices provides a margin of protection against liability.
Hazard and Threat Assessment
Your corporation will receive a hazard and threat assessment for all buildings. The assessment identifies potential hazards and analyzes what could happen if a hazard occurs.
Our consultants will walk thru each of your buildings making note of hazards or items that need to be addressed in the Emergency Operations Plan. This process assists you to understand your risks and estimate capability requirements. The outputs of this process inform a variety of emergency management efforts. You will be presented with a report of findings with improvement suggestions.
Training On The Plan
Your organization will receive training on what is in your emergency operations plan. Participants can include staff that will be integral in the preparedness, response, and recovery portions of the plan. Outside emergency responders may be invited to participate. Training will be classroom only.
Evaluation of Media Presence
Strategic Emergency Education provides your business with an evaluation report regarding social media channels, frequency and quality of posts, who your audience is and how the business is reflected in social media. Social media is an underutilized tool that businesses can use to educate and communicate with customers. Discussion and suggestions of mainstream procedures to use as a common message will also be provided.
Phase 2 – Preparedness
Emergency Operations Center (EOC) Training
Training and/or Position Specific notebooks will be provided to the corporation to be used by staff during an EOC activation. An EOC is a physical location designed to support emergency response, business continuity and crisis communications activities. Staff will meet at the EOC to manage preparations for an impending event or manage the response to an ongoing incident. By gathering the decision makers together and supplying them with the most current information, better decisions can be made. Training will be classroom and field training.
Incident Command Training
Strategic Emergency Education offers IS-100, IS-200, IS-700, and IS-800 classes. Each training is approximately one hour long. The Emergency Management Institute developed the Incident Command System (ICS) courses primarily for response and EOC personnel. The overall course goal is to promote safety by familiarizing participants on how ICS principles can be applied in incidents. Training will be classroom only.
Basic reunification training will be an overview of how the reunification system works. Advanced Reunification training will teach team members how the reunification system works by conducting role playing exercises. Both trainings will be consistent with the reunification plan included in the emergency operations plan. Reunification is an essential component of crisis response to reunify families. A predetermined and practiced reunification process helps to ensure that reunification will not add to the anxiety and trauma of the crisis. Basic reunification training will be classroom only, and advanced reunification training will be in field training.
Emergency Response Team (ERT) Training
With Emergency Response Team Training (I and II) staff will learn the different functions of each role within an emergency response team. Training will consist of classroom and in field training. Emergency Response Teams will be critical in a large or mass casualty disaster. Since Emergency Services may be delayed or overwhelmed, your staff will become your on-site emergency response team. They will become the backbone of the initial rescue effort to save lives and begin the process of the recovery.
The experts at Strategic Emergency Education develop, publicize, and facilitate community engagement meetings. We also act as a liaison between municipalities and emergency response agencies attending the event. These presentations help inform the community about the efforts you are making to become more prepared for emergencies. It will also allow citizens to ask questions of the corporation, consultants and responders present.
Phase 3 – Response
The purpose of the tabletop exercises is to bring all the training together from the previous phases for all involved. It is impactful and empowering to be able to apply the knowledge in a discussion based format. As consultants, we facilitate the tabletop by involving staff, law enforcement agencies, fire departments, dispatch agencies, department of emergency management and ambulance services. These entities offer an invaluable source of knowledge towards their response protocols and actions upon arrival specific to each municipality. Staff will be able to discuss topics relating to the objective of the tabletop. This is also extremely helpful for the involved agencies to discuss response and actions of the business staff.
Large Scale Drill
At this stage we take one tabletop scenario chosen by you and convert it to a large-scale drill. This will include as many staff as necessary. Prior to the tabletop the involved building of your choosing will receive a situation manual, commonly referred to as a sitman. This will illustrate the scenario that will be discussed at the tabletop and played out in the drill. As consultants, we will facilitate and invite all agencies listed above to planning meetings as well as the tabletop and drill.
The purpose of the large-scale drill is to bring all the training together and apply the actions all involved would perform. During the drill the business will set-up and run the Emergency Operations Center (EOC) as trained in previous phases.
The drill is incredibly important to develop situational awareness that has been discussed throughout the previous phases. It is also impactful for all involved to get proper training in a controlled event. Being able to apply knowledge learned, learning and acting out key functions and roles, and putting it all together are the goals of performing the drill. It is strongly suggested to involve all staff.
Phase 4 – Recovery & Mitigation
Updated Hazard and Threat Assessment with Improvement Plan
Your corporation will receive an updated hazard and threat assessment for all buildings. This will involve review of the initial assessment report, changes in systems and review of all training conducted. A report with an improvement plan will be provided.
You will receive plan updates to include lessons learned from training, tabletops, and drills.
The corporation will receive electronic copies of all documents generated each phase.